Need your Login Information?

Need your Login Information?

Having trouble logging in? You can click the forgot password link on the app login screen or the website login to have your password reset. If you need help confirming your username or email attached to your eMeals account, please contact Customer Success and we will be happy to assist you. 

You can contact Customer Success by submitting a support ticket or Live Chat on our website.

On Android phones when clicking a link, it will ask if you you wish to open a link via Chrome or via eMeals's app. If you previously selected to always open in the eMeals app, it could cause the link to refresh the app instead of opening the reset password link and cause you to go in a loop. 

To troubleshoot this issue, please take the following steps:
  1. On the Android device, open Settings from the App Drawer
  2. Tap “Apps & notifications”
  3. Tap “Advanced”
  4. Tap “Default apps”
  5. Tap “Opening links”
  6. Tap “eMeals”
  7. Tap “Clear defaults” button
  8. Navigate back to eMeals and try the “Forgot password” link again. Make sure to tap “Open with Chrome” (or your browser of choice) when prompted.

If you are still experiencing issues, our team will be happy to reset your password for you.

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