How do you contact us?

How do you contact us?

Have a question about your eMeals account?

Let us help! There are two easy ways to contact us - by live chat or by submitting a ticket to our customer service team.

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    • Are there breakfast and lunch plans?

      Yes!  We have breakfast and/or lunch plans that can be added to an existing account or bundled with any dinner menu by new members.  We currently have 5 options for breakfast and lunch plans -- Diabetic, Healthy, Heart Heathy, Keto and Low Carb.  You ...
    • How do you send your shopping list to online grocery?

      Send your shopping list over to one of our many online grocery partners in a few easy steps. Once you've added recipes to your shopping list, navigate to the shopping list icon on the bottom of app. Click the 'Select an Option' button under the ...
    • How do you see your next renewal date?

      You can final your subscription renewal date by visiting the Member Area of the website here. To avoid future charges, cancel or pause your subscription prior to your renewal date. For example, if your trial renews on July 29th, cancel on July 28th ...
    • How do you favorite a recipe?

      Inside of the eMeals' app, you can easily save any recipe that you and your family love to use in a later meal plan. In the app, you will see a section titled 'Favorites'. This is where your favorite recipes are saved. Here is how to favorite a ...
    • Are there sample meals to preview?

      You can find sample meals for our plans in the footer of our site before signing up! If you scroll down, you will see a list of all the plans we offer in the footer of our site. To view the sample recipes, click on plan style, then you'll see a ...