How do you contact us?

How do you contact us?

Have a question about your eMeals account?

Let us help! There are two easy ways to contact us - by live chat or by submitting a ticket to our customer service team.

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    • Can you access older meal plans?

      Yes! You can use the “View Previous Plans” feature located at the bottom of your Meal Plans screen in the mobile app. *The mobile app will begin to store your menus from the time that you download the app to your device. You must open the app on the ...
    • How do you see your next renewal date?

      You can final your subscription renewal date by visiting the Member Area of the website here. To avoid future charges, cancel or pause your subscription prior to your renewal date. For example, if your trial renews on July 29th, cancel on July 28th ...
    • How do you send your shopping list to online grocery?

      Send your shopping list over to one of our many online grocery partners in a few easy steps. Once you've added recipes to your shopping list, navigate to the shopping list icon on the bottom of app. Click the 'Select an Option' button under the ...
    • How do you reactivate an old/closed account?

      We are so happy you've decided to start using eMeals again! Reactivating an old or expired account is easy. Just follow the steps below you're all set to start planning hassle-free dinners again. To reactivate your account: 1.  Login to your eMeals ...
    • How do you update your credit card for renewal?

      Updating your credit card information must be done through your eMeals account prior to your renewal day.  To update your Credit Card, follow the steps below: 1.  Log into your eMeals account through emeals.com 2.  Scroll down to Manage Account 3. ...