Please contact our Customer Experience Team and they will be happy to send your username, and, if necessary, auto-generate a new password for you. We have three main forms of communication:
1. Call Center -- Our call center number is 888-996-3259 is open Monday-Friday
9:00 am-5:00 pm (CST)
2. Live Chat -- Our live chat agents are also available to answer your questions each day from 9:00am-10:00pm Monday-Thursday, 9:00am-9:00pm Friday, 9:00am-5:00pm Saturday and 1:00pm-10:00pm Sunday.
3. Email -- Our support team is available seven days a week at firstname.lastname@example.org and will respond to you as quickly as possible.