Please contact Customer Success and they will be happy to send your username, and, if necessary, auto-generate a new password for you.  We have three main forms of communication:

1.  Call Center -- Our call center number is 205-377-7701 or 800-372-4811 .

2.  Live Chat  -- Our live chat agents are also available to answer your questions each day from 9:00am-7:00pm Monday- Friday, 8:00am-5:00pm Saturday and 1:00pm-5:00pm Sunday.

3.  Email -- Our support team is available seven days a week at and will respond to you as quickly as possible.