It is important to eMeals that all of our customers are comfortable with our Call to Cancel policy at signup. We require agreement to this prior to signing up with eMeals so that you have the option to back out if you are uncomfortable with calling to cancel your subscription. It's important to us that our customers understand and agree to this policy before committing to a trial or subscription. Below is the cancelation policy that all customers are required to agree to prior to the completion of sign up.
Cancellation and Opting Out of Trial or Renewal. You may cancel your trial or opt out of your next renewal by phone by contacting our Customer Success department at 205-377-7701 or 800-372-4811. You may not cancel your trial or opt out of your renewal by leaving a voicemail, email or through our live chat feature. To avoid the processing of a renewal payment, you must opt out at least two business days prior to your subscription renewal date. You may cancel a free trial during the free trial period and incur no charge. When cancelling a free trial or opting out of renewal, you may continue to use the subscription until the end of the current subscription or the free-trial period.
Should you have any questions, please contact Customer Success at 205-377-7701 or 800-372-4811 and a team expert will be happy to assist you!